Refund policy

Return & Refund Policy – Evril Bags Shop

At Avril Bags Shop, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help with a simple and transparent return and refund process.

📦 Returns
You may request a return within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Items that show signs of use, damage, or alteration may not be accepted.

To initiate a return, please contact us with your order details. Once your request is approved, we will provide instructions on how to return the item.

💰 Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within a few business days and returned to your original payment method.

Please note that shipping charges are non-refundable unless the return is due to our error (such as receiving a defective or incorrect item).

🔄 Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with clear details and, if possible, photos of the issue.

🚚 Return Shipping
Customers are responsible for return shipping costs unless the item received is faulty or incorrect. We recommend using a trackable shipping service, as we are not responsible for items lost during return transit.

❌ Non-Returnable Items
Certain items may not be eligible for return, including final sale items, gift cards, or any customized/personalized products.

⏳ Late or Missing Refunds
If you have not received your refund yet, please first check your bank account and contact your payment provider. If the issue persists, feel free to reach out to us for assistance.

📩 Contact Us
For any questions regarding returns or refunds, please contact us:

Avril Bags Shop
📧 Email: avrilbagsshop
📍 Address: 720 Brookside Ave, Redlands, California, United States

✨ We are committed to making your shopping experience smooth, reliable, and worry-free at Avril Bags Shop.